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Hello einstein,
Thank you for your inquiry and for using NinjaTrader.
I'd recommend contacting us directly via email so that we can review your log and trace files and troubleshoot with you. Please reach out to our support team by sending an email from within the platform by going to Help > Email Support with a description of the issue. Please also ensure that 'Log and trace files' is selected (this is enabled by default).
We look forward to hearing from you.
Latest Posts
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Started by argusthome, 03-08-2026, 10:06 AM
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03-08-2026, 10:06 AM
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Started by NabilKhattabi, 03-06-2026, 11:18 AM
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Started by Deep42, 03-06-2026, 12:28 AM
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by Deep42
03-06-2026, 12:28 AM
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Started by TheRealMorford, 03-05-2026, 06:15 PM
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Started by Mindset, 02-28-2026, 06:16 AM
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by Mindset
02-28-2026, 06:16 AM
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