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Hello einstein,
Thank you for your inquiry and for using NinjaTrader.
I'd recommend contacting us directly via email so that we can review your log and trace files and troubleshoot with you. Please reach out to our support team by sending an email from within the platform by going to Help > Email Support with a description of the issue. Please also ensure that 'Log and trace files' is selected (this is enabled by default).
We look forward to hearing from you.
Latest Posts
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Started by cmoran13, 04-16-2026, 01:02 PM
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by cmoran13
04-16-2026, 01:02 PM
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Started by PaulMohn, 04-10-2026, 11:11 AM
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by PaulMohn
04-10-2026, 11:11 AM
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Started by CarlTrading, 03-31-2026, 09:41 PM
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169 views
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Started by CarlTrading, 04-01-2026, 02:41 AM
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101 views
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by CarlTrading
04-01-2026, 02:41 AM
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Started by CaptainJack, 03-31-2026, 11:44 PM
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175 views
2 likes
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by CaptainJack
03-31-2026, 11:44 PM
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