Username/password for NinjaTrader 8 demo desktop

[_Gabor_]

Hello,

I like to try NT8. I registered, login and downloaded desktop version. When I started this program, I'm logging in and I always got error message. How can I get username/password for desktop demo? Registered username/password doest not work. At NT7 I received it by email.

[NinjaTrader_Manfred]

Hello _Gabor_,

Thank you very much for your post!

With NinjaTrader 8.1, please use the "NinjaTrader", not the "NinjaTrader Continuum" connection type.

The "NinjaTrader" connection uses the same credentials as the NinjaTrader Dashboard, and would also support our new features, such as server-side ATM strategies, whereas the NinjaTrader Continuum connection requires its own username and password.

If you no longer have access to these credentials, you may also recover and reset them at the following address:

https://account.ninjatrader.com/

If you are using NinjaTrader 7 or 8.0 and require a password reset for the CQG-based NinjaTrader Continuum connection, please follow the steps below:

https://support.ninjatrader.com/s/article/How-Can-I-Reset-My-Live-Trading-Password?language=en_US

Please don't hesitate to let me know, should you have any further questions or if you still experience issues when using this connection!

[_Gabor_]

Dear Manfred F.,

Thanks for your help. I used the same credentials as the NinjaTrader Dashboard but still does not work. What could be the reason? Maybe I just have to wait. I hope so

[NinjaTrader_Manfred]

Hello _Gabor_,

Thank you very much for your reply!

Could you send us your log & trace files? We can then best assist you further.

You can do this by going to the Control Center -> Help -> Email Support

Please select "Platform Technical Support" as the recipient and enter a brief note in the message referring to the connection issues.

I or one of my colleagues can then take a closer look.

Thank you in advance, I look forward to your reply!

[_Gabor_]

Hello Manfred F.,

Thank you! It was my fault, I entered the wrong username. Sorry.