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graphic lack

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    graphic lack

    Does anyone know how to correct this, I'm missing all the graphics from yesterday's American session
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    #2
    Hello ,
    Thank you for writing in.

    Please reset instruments and repair DB, following steps below.
    1. First, disconnect from any data providers by navigating to the Control Center > Connections menu, and left-click on “disconnect” that appears to the right when hovering your mouse over any active connection
    2. Next, reset your instruments by navigating to the Control Center > Tools > Database Management
    3. In the Database Management window, left-click on "Rollover"
    4. Under the “Update instruments” section, ensure that “General properties”, "Futures expiries" and “Symbol mappings” options are checked and then click Update
    5. Under the “Repair DB” section, click Repair
    6. Lastly, restart NinjaTrader for the changes to occur

    Please also delete the cache and historical data folders stored on your PC, following the steps below.
    • Shut down NinjaTrader.
    • Open the Documents > NinjaTrader 8 > db folder.
    • Delete the sub-folder named 'cache'.
    • Delete everything within 'minute', 'day', 'tick' folders.
    Restart NinjaTrader, get connected and open a new 1 minute CL 12-23 chart without templates or indicators.
    If that chart looks good, right click within your other charts and select "Reload all historical data".

    Please let us know if you have any further questions.
    Oxana R.NinjaTrader Customer Service

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