Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Graphics do not load and remain black

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Graphics do not load and remain black

    I have a problem when loading the graphs, when loading any temporality and any number of data the graph goes black and does not load anything.

    I have been looking for a solution for a long time. It has happened to me for a few months that I installed the platform and I have not been able to operate on it.​​

    #2
    Hello,
    Thank you for your post.

    Please email us your log and trace files right from the NinjaTrader platform (by going to Help-> Email Support), plus attach a screenshot of your chart window, so we may investigate this matter further. Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Thank you!​

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by CarlTrading, 03-31-2026, 09:41 PM
    1 response
    67 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by CarlTrading, 04-01-2026, 02:41 AM
    0 responses
    36 views
    0 likes
    Last Post CarlTrading  
    Started by CaptainJack, 03-31-2026, 11:44 PM
    0 responses
    59 views
    1 like
    Last Post CaptainJack  
    Started by CarlTrading, 03-30-2026, 11:51 AM
    0 responses
    62 views
    0 likes
    Last Post CarlTrading  
    Started by CarlTrading, 03-30-2026, 11:48 AM
    0 responses
    53 views
    0 likes
    Last Post CarlTrading  
    Working...
    X