Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Graphics do not load and remain black

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Graphics do not load and remain black

    I have a problem when loading the graphs, when loading any temporality and any number of data the graph goes black and does not load anything.

    I have been looking for a solution for a long time. It has happened to me for a few months that I installed the platform and I have not been able to operate on it.​​

    #2
    Hello,
    Thank you for your post.

    Please email us your log and trace files right from the NinjaTrader platform (by going to Help-> Email Support), plus attach a screenshot of your chart window, so we may investigate this matter further. Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Thank you!​

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by argusthome, 03-08-2026, 10:06 AM
    0 responses
    116 views
    0 likes
    Last Post argusthome  
    Started by NabilKhattabi, 03-06-2026, 11:18 AM
    0 responses
    61 views
    0 likes
    Last Post NabilKhattabi  
    Started by Deep42, 03-06-2026, 12:28 AM
    0 responses
    40 views
    0 likes
    Last Post Deep42
    by Deep42
     
    Started by TheRealMorford, 03-05-2026, 06:15 PM
    0 responses
    44 views
    0 likes
    Last Post TheRealMorford  
    Started by Mindset, 02-28-2026, 06:16 AM
    0 responses
    82 views
    0 likes
    Last Post Mindset
    by Mindset
     
    Working...
    X