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NinjaTrader
Cannot log loginto ninjatrader 8 entry screen.
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Hello Spartacus,
Thank you for posting.
So I may look into this further please send an email to platformsupport [AT] ninjatrader [DOT] com with "ATTN: Chris Jameson" in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) A copy of your log and trace files.
Please follow the steps below to manually attach your log and trace files to your email.- Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as an attachment in your email
- Once complete, you can delete these compressed folders.
Christopher J.NinjaTrader Customer Service
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