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[Adamcoin33]

Ok I got you. Thanks for the help. I do have another question for you. I set up my workspace with three window. Using on monitor. 1 slow tick char, 1 fast tick char, 1 time based chart. I align them on each others edges as well as the edges of my monitor. That way it looks nice and neat. But they constantly shift over. 1 inch here, half an inch there etc etc. To the point where I constantly have to move them back in place evert time I open a workspace. Any idea why this keeps happening. NT doesn't have a feature where we can have three charts in 1 window. So I feel like if we have to have multiple windows they should be able to stay in place. I will attach screenshots for you. One is how it should look. One is how it ends up looking when it gets randomly shifted around. Take note of the edges. Thanks!

[Adamcoin33]

Ok I got you. Thanks for the help. I do have another question for you. I set up my workspaces with 3 windows. 1 slow tick chart, 1 fast tick chart, 1 time based chart. I align them with each others edges, as well as the edges and corners of he monitor. That way all of my workspaces are nice and neat. However every time I leave and come back they are shifted. 1 inch this way, 1 inch that way. The X on the top right of my right side window will be totally cut off from the edge of my monitor. Any idea why this happens? I always have to move them back in place. I know with NT we cannot have multiple charts in 1 window. We have to have separate individual windows. So it would be nice if they would stay in place. Ill attach screenshots for you. One is how it should look, and one is an example of what it looks like when they get shifted side to side. Thanks!

[Adamcoin33]

Sorry, didn't mean to post that twice lmao

[NinjaTrader_Clayton]

Hello Adamcoin33,

Thank you for the update.

When I test saving the workspace and restarting the platform, the windows all load back into the same spots that they were previously.

I have a few questions to see if we can narrow in on what is causing the windows to move a little bit upon reloading:

• Are you using the "Multiple Desktop" Windows feature that lets you use multiple virtual desktops?
• Are you using multiple monitors or just one?
• If using multiple monitors, try unplugging all but the main one. Then save the workspace and restart NinjaTrader. Do the windows shift?
  • Now, plug in the additional monitors and restart NinjaTrader and load back into that workspace again. Did the windows shift?

If the behavior continues, does it also happen on a really basic workspace where the windows have no 3rd party add-ons?

• Go to the Control Center > Workspaces > Click new > Give it a name like "Test" > Click OK
• Go back to the Workspaces Menu > Hover the mouse over the "Test" workspace > Click save > Now, restart NinjaTrader
  • Now, that you are on the Test workspace, add in a few basic charts or windows with no Templates or 3rd party add-ons brought in and then save the workspace
  • Restart the platform and check if the Test workspace had the windows move or if they stayed in place.
    • If they stayed, this could mean there was something in the original workspace causing the windows to move when saving

If the windows are still shifting, please let us know and we can provide the steps to do a completely fresh installation of NinjaTrader to test if it still has the windows shifting. If not, we could then provide steps to manually move the files back in 1-by-1 and narrow in on what was fundamentally causing this behavior.


Please let us know if we may provide any further assistance.

[Adamcoin33]

Hey Clayton. Sorry for getting back to you so late. I didn't realize you commented back on here. My apologies. Here are the answers to your questions

I have never enabled multiple desktop setting so I imagine that I'm currently not using it.

I am using one monitor. To be more specific one laptop. 4K uhd

I have tested this on a completely bare workspace. It still does it. And it does it every time I switch workspaces. Every time I switch into a new workspace and the Windows pop up. My window on the right side of my workspace actually wiggles back and forth real quick and each time it does it, it moves a tiny bit closer to the edge of my screen. Eventually, that whole side of it is off screen.

I have also deleted ninja trader completely. Deleted the entire ninja trader folder and started everything from scratch and it still does it.

This is just one issue. My other big issue is that deleted global drawings keep showing back up.

Christopher has been working with me through email.

[NinjaTrader_Clayton]

Hello Adamcoin33,

Thank you for the update.

Since you have a direct message thread with Chris about this, I will continue to let him work with you on the matter so that we do not have two different technicians providing questions and answers to the same questions in different places.

Thank you for letting us know!

[Adamcoin33]

Thanks for the help! I appreciate all of you