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Error message when trying to load NT8

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    Error message when trying to load NT8

    My computer updated and I am unable to load NT8. This is the message I received:
    Click image for larger version

Name:	image.png
Views:	85
Size:	23.5 KB
ID:	1265332

    A previous post was instructed to delete 3 custom files: Documents - NinjaTrader 8 - bin - Custom.
    I was able to delete 2 except for NinjaTrader.Custom.dll

    This is the message:
    Click image for larger version

Name:	image.png
Views:	88
Size:	24.6 KB
ID:	1265333
    ​Please help! Thank you.

    #2
    Follow up - I was able to get it running by changing settings in One Drive. Still doesn't explain why it happened in the first place with the Windows Update.

    Comment


      #3
      Hello Diane1202,

      The error typically indicates an application on your computer accesses/blocks/scans files in the Documents-->NinjaTrader 8 folder. Make sure to configure your anti-virus software or other application (automatic backup software for example), so that none of the files in the Documents-->NinjaTrader 8 folder would be accessed/blocked/scanned.

      The error can also be caused by a Windows update and/or Windows Defender that set the Windows security setting of "Controlled Folder Access" to "On".
      • Please search in Windows for "Controlled Folder Access".
      • Click on "Controlled Folder Access".
      • Turn "Controlled Folder Access" to Off
      JasonNinjaTrader Customer Service

      Comment


        #4
        Perhaps the update is what enabled one drive here blocking read/write access to files while syncing?
        xabcdtrading
        NinjaTrader Ecosystem Vendor - XABCD trading

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