I have no idea what to do. Thanks for any help.
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New Computer, New NT8 Installation, won't open
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New Computer, New NT8 Installation, won't open
Hi, so I have a new desktop Dell. Downloaded NT8 and when I click on it, it won't open. I uninstalled McAfee. That didn't do anything. I went to documents>NinjaTrader8>properties and the Read Only is checked. However, unchecking it, applying and then applying to this folder, subfolders and files then saving doesn't keep it off. If I go back to look at it, the read only button is still checked. Could that be the reason nothing happens when I click on the NT8 Icon?
I have no idea what to do. Thanks for any help.Tags: None
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Hello traderbot,
Thank you for posting.
The box "Read only" will return to being checked once returning to this folder, therefore this is expected. So I may look into this further please send an email to platformsupport [AT] ninjatrader [DOT] com with "ATTN: Chris Jameson" in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) A copy of your log and trace files.
Please follow the steps below to manually attach your log and trace files to your email.- Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as an attachment in your email
- Once complete, you can delete these compressed folders.
Christopher J.NinjaTrader Customer Service
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