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Tradovate / Ninjatrader Email address question
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Tradovate / Ninjatrader Email address question
I'm currently a Tradovate user and would like to switch my account over to Ninjatrader. When I go to Ninjatrader to sign up for an account. When I enter my email address I get a prompt stating email address already registered. And when I log into Ninjatrader.com using my Tradovate login information all my accounts are there. Short of creating a new email address is there anyway to fix it? I already emailed Ninjatrader and all they told me was to apply for a ninjatrader account...... Thanks in advance.Tags: None
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Hello lacerda4269,
Thank you very much for your post.
Could you reach out to us via email in this regard? This would allow us to take a look at the account and best advise further.
Please contact us at support (at) ninjatrader (dot) com from the email address associated with your account.
Thank you in advance, I look forward to your email!Manfred F.NinjaTrader Customer Service
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Hi NinjaTrader_Manfred,
Thank you for taking the time to reply to my question. I just sent an email from my email address associated with the account.
Hopefully there will be a solution this this.
Thank you once again,
Jay
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