Thanks for any help
Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
chart not moving
Collapse
X
-
Hello janio973,
Thank you very much for your post.
Could you please send us your log & trace files? We can then best assist you further.
You can do this by going to the Control Center -> Help -> Email Support
Please select "Platform Technical Support" as the recipient and enter a brief "ATTN Manfred" note in the message.
Thank you in advance, I look forward to your reply!Manfred F.NinjaTrader Customer Service
-
Hello NinjaTrader_Manfred thanks for ur assistance,
is there another way i can send you the log and trace files?
Comment
-
Hello janio973,
Thank you very much for your reply.
You can also send us these files manually. To do this, please follow the steps below:- Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 8' folder
- Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder
- Send the 2 compressed folders as attachments to support (at) ninjatrader (dot) com
- Once complete, you can delete these compressed folders
Manfred F.NinjaTrader Customer Service
Comment
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by Ludwik, Today, 03:52 AM
|
0 responses
2 views
0 likes
|
Last Post
by Ludwik
Today, 03:52 AM
|
||
Started by wuannetraam, Today, 02:40 AM
|
0 responses
8 views
0 likes
|
Last Post
by wuannetraam
Today, 02:40 AM
|
||
Started by cyberpete76, 03-27-2023, 12:29 AM
|
7 responses
269 views
1 like
|
Last Post
by slightly
Today, 01:47 AM
|
||
Started by renewsaltwater, Today, 01:15 AM
|
0 responses
2 views
0 likes
|
Last Post Today, 01:15 AM | ||
Started by slightly, Today, 12:49 AM
|
0 responses
4 views
0 likes
|
Last Post
by slightly
Today, 12:49 AM
|
Comment