Announcement

**rayko** · 07-14-2023, 02:43 AM

Hello Support,

I can't login to Ninjatrader using Google either... again.

I opened this ticket on 7/11/2023

NT8 Google Login hangs BLOCKING NT8 ACCESS - NinjaTrader Support Forum

https://forum.ninjatrader.com/forum/ninjatrader-8/platform-technical-support-aa/1259955-nt8-google-login-hangs-blocking-nt8-access

Hello Support, I just tried to login into NT8 using Google and it hangs and prevents me from using NT8. I've made a 22sec video of the login failure for you to watch here: https://app.screencast.com/Ues0tcA9PkTN6 Its been working all day and now its failing. Can you please advise. Thank you.

Google is logging me in everywhere else BUT Ninjatrader.

This is the second time this a week that Ninjatrader failed to login using Google.

I seems web.ninjatrader.com web service is down or not responding.

Please advise

Thank you

**jfalkowski** · 07-14-2023, 06:52 AM

I am also having the same problem. It had been working fine for the last couple of months but today it stopped working. Please help

**backtester831** · 07-14-2023, 07:06 AM

Give NT 8.0.28 a try with NT Continuum connection. This way it's not reliant on the new NinjaTrader login, or at least have it as a back up when NT 8.1 is down

**rc5781** · 07-14-2023, 07:14 AM

The "disable google login" works on this page. I just implemented it and was able to login.

https://support.ninjatrader.com/s/ar...language=en_US

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The Google authorization does not work.

The Google authorization does not work.

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