Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

2FA Not Working

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    2FA Not Working

    Hi Team

    Logged a call at 5am, still no positive action. No emails coming through, and when they do - 2FA not working.

    Waiting on support to engage.



    #2
    Hello Trader_Kim,

    Thank you for your post.

    Please note that 2FA emails are only sent once and will not resend. We recommend searching back in your email inbox when you first attempted to log in to locate the 2FA email.

    We would also recommend checking your Spam/Junk Folder.

    If you are still unable to log in, please write in to support [AT] ninjatrader [DOT] com sop that we may further assist.
    Spencer F.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by CarlTrading, 03-31-2026, 09:41 PM
    1 response
    43 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by CarlTrading, 04-01-2026, 02:41 AM
    0 responses
    20 views
    0 likes
    Last Post CarlTrading  
    Started by CaptainJack, 03-31-2026, 11:44 PM
    0 responses
    30 views
    1 like
    Last Post CaptainJack  
    Started by CarlTrading, 03-30-2026, 11:51 AM
    0 responses
    48 views
    0 likes
    Last Post CarlTrading  
    Started by CarlTrading, 03-30-2026, 11:48 AM
    0 responses
    38 views
    0 likes
    Last Post CarlTrading  
    Working...
    X