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Version for Windows Server

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    Version for Windows Server

    Hello,

    I need support to make work any version 8.1 in Windows Server.

    I tried 8.1.1.1, 8.1.1.3 and 8.1.1.6 and none of them works in Windows Server 2019 or even 2022.

    After login, the NT login window disappears without launch the application.






    #2
    Hello,
    Thank you for your post.

    Windows 8 is no longer supported.
    Minimum PC Requirements to use NinjaTrader 8 (Desktop) are listed here: https://support.ninjatrader.com/s/ar...language=en_US

    If you are using Windows Server 2012 or later 64-bit, but still can't run the NinjaTrader platform on it, please email us your log and trace files at Support[AT]NinjaTrader[DOT]com and explain the issue, following steps below:
    • Then navigate to, "Documents" > 'NinjaTrader 8' folder
    • Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    Thank you!
    Oxana R.NinjaTrader Customer Service

    Comment


      #3
      Originally posted by diorfo57 View Post
      Hello,

      I need support to make work any version 8.1 in Windows Server.

      I tried 8.1.1.1, 8.1.1.3 and 8.1.1.6 and none of them works in Windows Server 2019 or even 2022.

      After login, the NT login window disappears without launch the application.




      Maybe your provider doesn't have the right setup. My VPS is on Windows Server 2016 and works perfectly with both 8.0.28 and 8.1.1.6

      Comment


        #4
        Originally posted by NinjaTrader_Oxana View Post
        Hello,
        Thank you for your post.

        Windows 8 is no longer supported.
        Minimum PC Requirements to use NinjaTrader 8 (Desktop) are listed here: https://support.ninjatrader.com/s/ar...language=en_US

        If you are using Windows Server 2012 or later 64-bit, but still can't run the NinjaTrader platform on it, please email us your log and trace files at Support[AT]NinjaTrader[DOT]com and explain the issue, following steps below:
        • Then navigate to, "Documents" > 'NinjaTrader 8' folder
        • Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
        • Send the 2 compressed folders as attachments to this email.
        • Once complete, you can delete these compressed folders.
        Thank you!
        No one has mentioned Windows 8 here. The OP is asking about NinjaTrader 8.1 on Windows Server versions 2019 or 2022.
        Bruce DeVault
        QuantKey Trading Vendor Services
        NinjaTrader Ecosystem Vendor - QuantKey

        Comment


          #5
          Originally posted by NinjaTrader_Oxana View Post
          Hello,
          Thank you for your post.

          Windows 8 is no longer supported.
          Minimum PC Requirements to use NinjaTrader 8 (Desktop) are listed here: https://support.ninjatrader.com/s/ar...language=en_US

          If you are using Windows Server 2012 or later 64-bit, but still can't run the NinjaTrader platform on it, please email us your log and trace files at Support[AT]NinjaTrader[DOT]com and explain the issue, following steps below:
          • Then navigate to, "Documents" > 'NinjaTrader 8' folder
          • Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
          • Send the 2 compressed folders as attachments to this email.
          • Once complete, you can delete these compressed folders.
          Thank you!
          Hello Oxana,

          See attached log files.

          Thank you for supporting.
          Attached Files
          Last edited by diorfo57; 06-01-2023, 01:42 PM.

          Comment


            #6
            Originally posted by backtester831 View Post

            Maybe your provider doesn't have the right setup. My VPS is on Windows Server 2016 and works perfectly with both 8.0.28 and 8.1.1.6
            The weird thing is that the version 8.0 works fine, but none version 8.1, and I need this last version to setup Tradovate account through Apex.

            Comment


              #7
              Hello diorfo57 ,

              Have you sent us an email to Support[AT]NinjaTrader[DOT]com with your log and trace files?
              If yes, we will be able to reply you via email shortly.

              Thank you!
              Oxana R.NinjaTrader Customer Service

              Comment


                #8
                Originally posted by diorfo57 View Post

                The weird thing is that the version 8.0 works fine, but none version 8.1, and I need this last version to setup Tradovate account through Apex.
                Just use the Apex tradovate account using version 8.0.28. I use that everyday for my Apex tradovate account with no problems.

                Comment


                  #9
                  Originally posted by backtester831 View Post

                  Just use the Apex tradovate account using version 8.0.28. I use that everyday for my Apex tradovate account with no problems.
                  I'm receiving login error when I try to connect with tradovate/apex credentials in version 8.0.

                  I thought was due the old NT 8.0 I was using.

                  I'll contact the Apex because something maybe wrong with my account.

                  Thank you for supporting.

                  Comment


                    #10
                    Originally posted by NinjaTrader_Oxana View Post
                    Hello diorfo57 ,

                    Have you sent us an email to Support[AT]NinjaTrader[DOT]com with your log and trace files?
                    If yes, we will be able to reply you via email shortly.

                    Thank you!
                    I just sent you to email also.

                    thanks.

                    Comment


                      #11
                      How was this resolved -- or was it?

                      Comment


                        #12
                        Originally posted by spottysallrite View Post
                        How was this resolved -- or was it?
                        I just gave up on version 8.1 and used version 8.0.28 as backtester831​ recommended and is working fine.

                        Comment

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