Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Instruments not subscribed
Collapse
X
-
Instruments not subscribed
I am using the demo account (waiting on ACH transfer to complete today for live account) and obtain the error "Instruments not subscribed for real-time data.....". I do have "CMEGROUP_DOM" plan, and I do see DOM on demo account. Not sure how to move forward.Tags: None
-
Hello gear2d,
The error you are seeing means the instrument you are trying to use is not subscribed for realtime data. You can use the client portal to manage the data subscriptions that you have. In the market data subscription settings you can click view all products to see which instruments are included in the plan. If you are having difficulty locating the instrument or subscribing to data please use the platforms Help -> Email support option to connect with the platform support team for further assistance.JesseNinjaTrader Customer Service
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by rhyminkevin, Today, 04:58 PM
|
3 responses
48 views
0 likes
|
Last Post
by Anfedport
Today, 05:24 PM
|
||
Started by iceman2018, Today, 05:07 PM
|
0 responses
5 views
0 likes
|
Last Post
by iceman2018
Today, 05:07 PM
|
||
Started by lightsun47, Today, 03:51 PM
|
0 responses
7 views
0 likes
|
Last Post
by lightsun47
Today, 03:51 PM
|
||
Started by 00nevest, Today, 02:27 PM
|
1 response
14 views
0 likes
|
Last Post
by 00nevest
Today, 03:48 PM
|
||
Started by futtrader, 04-21-2024, 01:50 AM
|
4 responses
50 views
0 likes
|
Last Post
by futtrader
Today, 03:01 PM
|
Comment