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Connection problem

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    Connection problem

    I have been using NinjaTrader for nearly a month. I feel very comfortable with it. However, last night my intertnet service failed. When restored, I could not activate my NinjaTrader and I am repeatedly getting this message: ​"My Rithmic for NinjaTrader Brokerage: Please check your account connection parameters and internet connection. (Logon failed)".
    I have spent several hours trying to solve this problem with no success. Can anyone help me?
    Thank you

    #2
    Rithmic was down yesterday. It is back up.
    Bruce DeVault
    QuantKey Trading Vendor Services
    NinjaTrader Ecosystem Vendor - QuantKey

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      #3
      Hello,

      We've been notified Rithmic has resolved the issue, if you are still experiencing the issue please try restarting your platform.

      Comment

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