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    #16
    Originally posted by NinjaTrader_ChelseaB View Post
    Hello,

    I have submitted a request to be able to login to the client portal infinite times, no matter how many desktop platforms are logged in.

    Once I have a tracking ID for this request I will post in this thread for future reference.
    Thank you - I think it's important we distinguish the use cases between logging into the account portal and logging into the web trading platform. It may make sense that you limit the number of simultaneous accesses to the web trading platform (or the desktop trading platform or the mobile trading platform) but my suggestion would be not to limit access to the account portal / control panel. "Infinite times" makes it sound like an excessive request perhaps but I think the real question is, if we need to get into the account portal should we ever be denied this and have to go hunting for devices to shut down? I don't think the use cases are the same and would suggest that the account portal should always be available.
    Bruce DeVault
    QuantKey Trading Vendor Services
    NinjaTrader Ecosystem Vendor - QuantKey

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      #17
      Hello Bruce,

      This request is being tracked with ID # SFT-5836.

      Please note, we receive many requests and cannot reasonably implement all requested features or changes. Interest is tracked internally and if enough interest is tracked, it would be weighed against how feasible it would be to make those changes to consider implementing, so we cannot offer an ETA or promise of fulfillment.

      When new features are implemented, they will be listed in the Release Notes page of the Help Guide. The ID number may be different than the internal feature request tracking ID, but the description of the feature will let you know if that feature has been implemented.

      Release Notes - https://ninjatrader.com/support/help...ease_notes.htm
      Chelsea B.NinjaTrader Customer Service

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