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    #16
    Dear NinjaTrader Support,

    Please contact the development team and inform them that they have to eventually fix that bug that prevents Firefox users from logging in.
    Firefox browser users like me and others cannot login normally into their account and I am sure that this is not acceptable by NinjaTrader.
    It's not a personal matter so sending a personal email to Support is irrelevant here. The problem is general.

    DmanX had already provided a working workaround in post #9, but it's more than obvious that a normal fix from NinjaTrader is absolutely essential.

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      #17
      Hello KonstantinosNT​,
      Thank you for your post.

      Our development is currently aware of this issue and is working on a permanent fix. If you would like to discuss your issue further, please email us at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a message 'ATTN ADRIAN'.

      Please let us know if we may provide any further assistance.​​
      Adrian B.NinjaTrader Customer Service

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