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NinjaTrader 8 Desktop Login Prompt

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    NinjaTrader 8 Desktop Login Prompt

    On the new NinjaTrader 8 Desktop login prompt, some specific rough edges would be good to be smoothed out.

    (1) When you type the credentials and hit Enter or click to log in, there is a PAUSE while it contacts the server before it continues. During this pause, which lasts from 1/2 second to several seconds, there is no visual indication that the button was clicked (no color change or depression indicated), so it is unclear if it is doing anything. If there is a network issue e.g. device wandering in and out of wifi range etc. there is no indication it is doing anything or whether it will ever succeed or fail.

    (2) If you mistype the credentials and click to log in, it displays a message, but if you then type the credentials again incorrectly, the same message remains displayed, so it is unclear to the user if it has been rechecked.

    (3) It would be advantageous to support a "Remember me" checkbox for this screen. At the very least, it should allow you to remember the username. Still, it should allow you to remember all of the credentials - ESPECIALLY in the scenario where you are running a sim license (as is typical for additional machines used in support of live trading - for instance, devices used just for charting, etc.) because there is no plausible reason to try to "protect the funds" in this case. I realize the compelling business case is for customers to trade live and generate revenue. Still, please understand that it frequently takes more than one machine or device to do this. There is no reason to require this level of security on machines that are not trading live because they are in a supportive role e.g., optimization, charting, research, etc. (See also https://forum.ninjatrader.com/forum/...ord-every-time).

    Thank you for considering these issues.

    --

    Bruce DeVault
    QuantKey LLC
    www.quantkey.com
    Last edited by QuantKey_Bruce; 03-05-2023, 06:51 AM.
    Bruce DeVault
    QuantKey Trading Vendor Services
    NinjaTrader Ecosystem Vendor - QuantKey

    #2
    Hello Bruce,

    Thank you for your feedback!

    I have passed your information on to our Development team.

    They did let me know that in the next release, there are plans to save a username, and in addition to that they will be sure to add an indication that processing is occurring after clicking "Log In" or pressing Enter.

    Thank you for your patience while we look into these items!

    Comment


      #3
      Thank you, Dennis. Please ask them to allow it also to save the password if it is not enabled for live trading. After consideration, they should hopefully agree that there is no fiduciary concern if there is no live account and the user has had to opt into this. It can default to the current behavior certainly if they do not actively enable it.

      --

      Bruce DeVault
      QuantKey LLC
      Automate NinjaTrader vendor licensing: user‑based entitlements, subscriptions, and instant delivery (payment → NT key). Reduce machine‑ID support tickets.
      Bruce DeVault
      QuantKey Trading Vendor Services
      NinjaTrader Ecosystem Vendor - QuantKey

      Comment

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