Can anyone help please?
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NinjaTrader installation failed in Azure Windows365
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NinjaTrader installation failed in Azure Windows365
I'm trying to install ninja trader in azure windows365 virtual desktop but installation is keep getting failed. My machine is 64 bit but don't know why latest ninja trader version is failing.
Can anyone help please?Tags: None
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Hello visvabalaji,
Thank you for your post.
I am not yet sure if this is a compatibility issue.
When seeing this error in a local installation of Windows, we recommend installing all available updates in Windows Update and re-downloading the installer file in case the file is corrupted.
Please try to take these steps and let us know if the error persists.Eduardo R.NinjaTrader Customer Service
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Thanks for your reply. It is a branch new virtual desktop and just got created last night, so it must be having all latest. I tried again and still having the same issue.
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Hello visvabalaji,
Thank you for your reply.
Next, I suggest that you use the 'Program Install and Uninstall troubleshooter' from the following Microsoft support page:
https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d
bltdavid also makes a valid suggestion; please ensure that you have the latest version of .NET Framework 4.8 installed.
Eduardo R.NinjaTrader Customer Service
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Hello visvabalaji,
Thank you for your reply.
Perhaps it is possible to run the installer in compatibility mode.
The following Microsoft support article explains how to configure compatibility settings:
Eduardo R.NinjaTrader Customer Service
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Originally posted by visvabalaji View PostI'm trying to install ninja trader in azure windows365 virtual desktop but installation is keep getting failed. My machine is 64 bit but don't know why latest ninja trader version is failing.
Can anyone help please?- NinjaTrader preinstalled, and guaranteed to work. Purpose built for smoothly running trading applications
- Located in Chicago for lower order execution latency
- Much stronger CPUs than Azure 365 (higher thread count AMD Ryzen 5900x & 5950x)
- On demand phone support (compared to Azure, good luck getting someone from Microsoft on the phone to help when you need it).
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Hello visvabalaji,
Thank you for your message.
This appears to be an issue with a missing file on your machine. I see that one of my colleagues has offered to check for the latest Windows updates - if this was unable to be resolved I recommend getting in contact with a PC technician for further assistance.
As this is outside our scope of support, I think you'd find more value in getting a direct answer than us trying to guess what the issue could be.
Please let us know if there's anything else we can assist with.Luis H.NinjaTrader Customer Service
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Thanks for reply. I find hard to get tech support for azure. I’ve moved on to ninjamobiletrader.
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