Can you confirm the sales email is [email protected]?
I got it from the help guide but they don't reply after 2 attempts from last week.
I got it from the help guide but they don't reply after 2 attempts from last week.
-
Hello anon84,
Thank you for your post.
The email I believe you are looking for is [email protected], if you are looking for our sales team.Sean H.NinjaTrader Customer Service -
Ok thanks. I now have a reply from the email I listed, it's pretty insulting so I hope it's not from the same Sean!
It's just a copy paste response offering help on how to use NT, and trying to sell me a brokerage account.
Absolutely 0 to do with what I messaged about. My email was 1 sentence, so not exactly hard to comprehend.
I need info on this: https://ninjatrader.com/support/help...tsub=licensing
Regards
Edit: Apologies, I now see it's a direct email from a Sean, NOT from the sales email. Had assumed it was a reply to my message since how else would NT have my email. I'm guessing NT can send emails directly to forum users then. At least makes it better that the content of my messages was not ignored afterall
Last edited by anon84; 01-09-2023, 03:38 PM.Comment
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