Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Kinetick shows as connected but data according to NS_Lag Timer delayed by 10 min!

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Kinetick shows as connected but data according to NS_Lag Timer delayed by 10 min!

    HI, I purchased a data feed yesterday from Kinetick but my data is delayed by at least 10 min according to the Lag "market analyzer". What do I need to do to fix this? Thanks

    #2
    Hello leith84,

    Thank you for your post.

    We will need to review your log and trace files.
    You can send us your log and trace files by going to the Control Center-> Help-> Email Support
    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
    In the body of the email, please refer to the following case number: 03627734

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by Hwop38, 05-04-2026, 07:02 PM
    0 responses
    182 views
    0 likes
    Last Post Hwop38
    by Hwop38
     
    Started by CaptainJack, 04-24-2026, 11:07 PM
    0 responses
    335 views
    0 likes
    Last Post CaptainJack  
    Started by Mindset, 04-21-2026, 06:46 AM
    0 responses
    259 views
    0 likes
    Last Post Mindset
    by Mindset
     
    Started by M4ndoo, 04-20-2026, 05:21 PM
    0 responses
    358 views
    0 likes
    Last Post M4ndoo
    by M4ndoo
     
    Started by M4ndoo, 04-19-2026, 05:54 PM
    0 responses
    188 views
    0 likes
    Last Post M4ndoo
    by M4ndoo
     
    Working...
    X