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NT 8 Can't connect to Kinetick or IQFEed

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    #46
    Yes it works for me now again also...

    thanks everybody that helped to solve this problem...

    happy trading

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      #47
      Hi, from this morning on, I have the same problem again. Connection loss, routing problems - multiple times per hour for some seconds:

      Click image for larger version

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        #48
        Hello BearingHH,

        Thank you for the message.

        As connection issues are normally specific to the user in question, for continued support in the matter, please write into NinjaTrader Support directly with your Log and Trace files so we may investigate the matter further.

        Please use the following steps to send your log and trace files to the support team directly from your NinjaTrader Platform so we may investigate this behavior further:
        • Within NinjaTrader, go to the Control Center > Help > Email Support...
        • To: Set this to "Platform Technical Support"
        • Enter the Subject as: Clayton ATTN 03595867
        • Attach any screenshots that could help demonstrate the behavior
        • Include any other information you would like to share on the situation
        • Make sure 'Log and Trace files' is checked to include the requested files
          • Send the email

        Please let us know if we may provide any further assistance.

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          #49
          That won't help. At the moment I'm using the VPN again with a direct connection to Chicago. This eliminates the need for routing via the strange servers. Maybe with time it will disappear like last time. I think some other customers from Germany might still complain.

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