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NinjaTrader
Cant connect to CQG after upgrade
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Hello,
Thank you for your post.
Please follow the steps below to email us your log and trace files. Please reference the following ticket number in the body of the email: 03570862- Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 8' folder
- Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to platformsupport[AT]ninjatrader[DOT]com.
- Once complete, you can delete these compressed folders.
Oxana R.NinjaTrader Customer Service
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