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NinjaTrader
new version 8.0.27.0
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new version 8.0.27.0
anybody using this new version? the Import function is not working here, just no dropdown list under the menu pointTags: None
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there is a repeated error message when trying to send the mail, including terms like "Mailkit, Version=3.2.0.0, Culture=neutral, PublicKeyToken...the system can't find the file
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Do you see the same behavior when selecting the Import menu while running NinjaTrader in Safe Mode with the steps below?
Safe Mode will prevent NinjaTrader from:- Loading workspaces.
- Connecting on start-up.
- Loading custom assemblies.
- Getting instrument updates from the server.
To enable safe mode, please use the following steps:- Exit NinjaTrader.
- Hold the CONTROL key and double click the NinjaTrader icon.
- Keep the CONTROL key held down until you see the Control Center.
- You can verify you are in safe mode by going to Help -> About.
Christopher J.NinjaTrader Customer Service
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Just realized that I had been in Safe Mode most of the time (I closed & reopened a few times), now back in normal version 27.0 and the issues are gone; was wondering why temporarily I could not open workspaces; do you want me to try the mail function from "Help"?
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when opening it, the "send" button is dimmed right away, no matter if any box is ticked off or whatever, no mail can be sent
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yes, I've done all that a few times, the send button remains dimmed, no mail can be send from there
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Can you please attach a screenshot of your Email Support settings so I may look into this further. For the "Your email address" field you can input Test so that information is not shared on the forum.
To capture a screenshot with Windows 7 or newer I would recommend using Window's Snipping Tool.Alternatively to capture a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and attach the file to your reply.Christopher J.NinjaTrader Customer Service
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