new version 8.0.27.0

[Specularix]

anybody using this new version? the Import function is not working here, just no dropdown list under the menu point

[NinjaTrader_ChristopherJ]

Hello Specularix,

Thank you for posting.

Please close NinjaTrader then go to Documents->NinjaTrader 8->rename the UI.xml file to UIOld.xml and let me know if you continue to see the same behavior.

[Specularix]

Thanks Christopher, yes, the issue remains

[NinjaTrader_ChristopherJ]

Please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

[Specularix]

there is a repeated error message when trying to send the mail, including terms like "Mailkit, Version=3.2.0.0, Culture=neutral, PublicKeyToken...the system can't find the file

[NinjaTrader_ChristopherJ]

Do you see the same behavior when selecting the Import menu while running NinjaTrader in Safe Mode with the steps below?

Safe Mode will prevent NinjaTrader from:

• Loading workspaces.
• Connecting on start-up.
• Loading custom assemblies.
• Getting instrument updates from the server.

To enable safe mode, please use the following steps:

• Exit NinjaTrader.
• Hold the CONTROL key and double click the NinjaTrader icon.
• Keep the CONTROL key held down until you see the Control Center.
• You can verify you are in safe mode by going to Help -> About.

[Specularix]

Just realized that I had been in Safe Mode most of the time (I closed & reopened a few times), now back in normal version 27.0 and the issues are gone; was wondering why temporarily I could not open workspaces; do you want me to try the mail function from "Help"?

[NinjaTrader_ChristopherJ]

Yes if you would like to test your email you can send a test email to our support team to verify it is sent successfully.

[Specularix]

when opening it, the "send" button is dimmed right away, no matter if any box is ticked off or whatever, no mail can be sent

[NinjaTrader_ChristopherJ]

Within the Email Support window can you confirm you have selected a category from the "To" drop down menu, have input your email address and have input some text within the body of the email.

[Specularix]

yes, I've done all that a few times, the send button remains dimmed, no mail can be send from there

[NinjaTrader_ChristopherJ]

Can you please attach a screenshot of your Email Support settings so I may look into this further. For the "Your email address" field you can input Test so that information is not shared on the forum.

To capture a screenshot with Windows 7 or newer I would recommend using Window's Snipping Tool.

• http://windows.microsoft.com/en-us/w...e-screen-shots

Alternatively to capture a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and attach the file to your reply.

• http://take-a-screenshot.org/

[Specularix]

hope that's okay

[bltdavid]

Huh?
What new version?

There is no mention of this version in 'News and Announcements'.

[Specularix]

it's likely just APEX related, not sure