Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
I cannot see any stock or ETF chart
Collapse
X
-
I cannot see any stock or ETF chart
Hello, could someone help me? I don't know why I cannot see stocks or ETF charts. I clicked on new and added AAPL, but the information did not upload. I only can see Futures charts
Last edited by Dariojosem; 11-13-2022, 07:51 PM.Tags: None
-
Hello,
Thank you for your inquiry.
I'd like to take a look at your log and trace files for this issue. These files contain diagnostic information related to what is occurring on your platform that will help us resolve this issue in a timely manner.
Please follow the steps below to manually attach your log and trace files to an email to [email protected] with "03504753 ATTN Kimberly H" in the subject line and a link to this forum post in the message body so I may investigate this matter further.- Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 8' folder
- Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
Thanks in advance; I look forward to resolving this item for you.Kimberly H.NinjaTrader Customer Service
Latest Posts
Collapse
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
Started by argusthome, 03-08-2026, 10:06 AM
|
0 responses
69 views
0 likes
|
Last Post
by argusthome
03-08-2026, 10:06 AM
|
||
|
Started by NabilKhattabi, 03-06-2026, 11:18 AM
|
0 responses
42 views
0 likes
|
Last Post
|
||
|
Started by Deep42, 03-06-2026, 12:28 AM
|
0 responses
24 views
0 likes
|
Last Post
by Deep42
03-06-2026, 12:28 AM
|
||
|
Started by TheRealMorford, 03-05-2026, 06:15 PM
|
0 responses
27 views
0 likes
|
Last Post
|
||
|
Started by Mindset, 02-28-2026, 06:16 AM
|
0 responses
54 views
0 likes
|
Last Post
by Mindset
02-28-2026, 06:16 AM
|

Comment