Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Cannot login to Ninjatrader.com to manage my account, 2FA issue

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Cannot login to Ninjatrader.com to manage my account, 2FA issue

    Hi NT Support,

    I have opened a ticket (yesterday) and waited on the phone for an hour so I hung up. I'm hoping someone here can assist me. I have my username and password but when it asks to approve my computer via email, I never receive the email. I checked spam but nothing. I receive all other emails from NinjaTrader so not sure if this needs to be fixed on the backend. If someone could assist me, it would be greatly appreciated.

    Case #03479140

    Regards,
    Craig

    #2
    Hello Craig,
    Thank you for your post.

    We've replied to your email. You can email us back if you have any further questions.
    Oxana R.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by Karado58, 11-26-2012, 02:57 PM
    8 responses
    14,828 views
    0 likes
    Last Post Option Whisperer  
    Started by Option Whisperer, Today, 09:05 AM
    0 responses
    1 view
    0 likes
    Last Post Option Whisperer  
    Started by cre8able, Yesterday, 01:16 PM
    3 responses
    11 views
    0 likes
    Last Post cre8able  
    Started by Harry, 05-02-2018, 01:54 PM
    10 responses
    3,204 views
    0 likes
    Last Post tharton3  
    Started by ChartTourist, Today, 08:22 AM
    0 responses
    6 views
    0 likes
    Last Post ChartTourist  
    Working...
    X