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^TICK not updating realtime

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    ^TICK not updating realtime

    My ^TICK is not updating realtime. Is there a known issue?? Been like this since open. I have refreshed/reloaded/rebooted to no avail.I can reload historical data and get it to update on reload--but still doesnt update realtime afterwards. Is anybody else having this issue today?
    Last edited by cbtrader; 10-31-2022, 09:12 AM.

    #2
    Hello,
    Thank you for your post.


    Please send us your log and trace files so that we may look into what occurred.

    You can do this by going to the Control Center-> Help-> Email Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number in the body of the email: 03452369
    Oxana R.NinjaTrader Customer Service

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