Issues with Barchart data feed.

[iq200]

Hi,
I am trying out the barchart.com data feed and have endless problems with the chart in Ninjatrader 8 (v8.0.26.1 64-bit).
To track down the issue/s, I have reverted to a completely fresh install of Ninjatrader 8.
I create a new chart 2 minute QQQ data and added the Order Flow VWAP as you can see below with the following settings:




As you can see, Ninjatrader only starts calculating for the current bar but doesnt seem to be calculating for historical bars.

So after a few minutes, I have the following:


Oddly enough I never had this problem with IQFeed. Could this be an issue with the barchart.com data adapter?
Any suggestions what the problem could be?
Regards,
iq

[iq200]

Yet a few minutes later:

It seems to me that the data adapter doesnt seem to be downloading historical tick data.

[NinjaTrader_LuisH]

Hello iq200,

Thank you for your post.

Please send me your log and trace files so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following case ID in the body of the email: 03357085

I look forward to helping you resolve this further.

[iq200]

Hi Luis,
Due to other work, I completely overlooked this issue. I have now uploaded the case using the procedure you described. I hope that it's still OK to do so?
Regards,
iq

[iq200]

Hi Luis, Any more information on this please?
Regards,
Imran

FYI - I contacted Barchart support and they sent me the following:

Hello, Imran.

Thanks for contacting Barchart Support.

I have confirmed that the data feed within your account is active and the data is populating on our end. I would recommend reaching out to NinjaTrader Support directly to troubleshoot this issue.

https://support.ninjatrader.com/s/co...language=en_US

Regards,
---
Daven G.