IBKR Gateway version 981.3i not working

[Jonny_DM]

Hello gillis,

Yes, we are working on a solution for Interactive Brokers clients that experience this issue. Unfortunately we don't have an ETA at this time. Once there is news regarding the matter, we will post it on this forum thread.

I cannot run my strategies for over 2 weeks now. Quite unpleasant.. Can you give any kind of indication? Is it a matter of days, weeks or months?

Hope to hear from you!

Kind Regards,

[NinjaTrader_Spencer]

Hello,

Thank you for your post.

Unfortunately at this time we do not have any further information.

We will update this thread as soon as we are able.

Thank you for your patience.

[Jonny_DM]

Is there any news on this matter? It's over a month now that I cannot use my strategies! Are you still working on the solution? Is it still not possible to give any kind of estimation on when this will be fixed???

[hegel]

It is a pity that this did not get corrected in time. This is something I would not tolerate from any company so few weeks ago I decided to switch platform. It is a shame really, to invest in a software (1000 euros), then all indicators etc (2000 eur) only to find out that company cannot maintain a simple integration that many customers rely on. I need to be able to rely on my tools and unfortunately NinjaTrader is not reliable anymore.

[NinjaTrader_Spencer]

Hello

Thank you for your posts.

So that we may test further please write into platformsupport[AT]ninjatrader[DOT]com and please reference this Forum Thread with 'ATTN Spencer'.

I look forward to assisting further.

[fuusio]

Is there any news on this matter? It's over a month now that I cannot use my strategies! Are you still working on the solution? Is it still not possible to give any kind of estimation on when this will be fixed???

I'm also very annoyed by the fact that there has been zero communication on how and when this issue is going to be resolved!

[NinjaTrader_Spencer]

Hello fuusio,

Thank you for your post.

Please follow the steps in my post above so that we may test further on a possible resolution.