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my chart trader is gray out

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    my chart trader is gray out

    hi just put funds on my live account and when i log in to it, my chart trader, strategy builder, strategy analyzer are gray out why this is happening?

    #2
    Hello fgs092790,

    Thank you for your post.

    These features are part of the Trader+ package when you lease or purchase a license key. Seeing that this is currently disabled tells me that you have entered a Free license key in the platform.

    If you'd like to obtain one of these paid license keys to take advantage of these features, please visit to purchase:Do let us know if there's anything else we can assist with.

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