I hope someone will be able to help me here.
I will say, I have been researching and trying different options I found on this forum and elsewhere but nothing helps. I'm also new to trading and NT8 platform. I'm learning
the market and testing strategies on my simulation account before I get combine etc. I purchased the platform about 4 weeks ago but since then I on around 4 occasions my S&P 500 chart has stopped and it was't updating. On all of this occasions I was able to observe a lot of action going on in my SuperDOM but chart wasn't moving and even the market price in superDOM was on different level then in chart. Before I wasn't really thinking too much about it but now I got to point when I'm getting enjoyed and concerned as it's stopping me from practicing. Tried to call NT support and after waiting 2 hours to get connected to someone I hanged up being supper enjoyed :/ Let's get to the problem... I'm now in the same situation where my NT8 doesn't allow me to practice since yesterday (09/09/22) 1pm CT. Chart stuck 4079.25 and SuperDOM at 4084.25. In this moment there is no activity in SuperDOM as well but I guess market is closed now? However this was going on yesterday as well in market opening hours. I have my hart set up to 1000 ticks, 5 days on chart, I did try repair data base and reset data base, creating new chart, I rolled over instrument from 09-22 to 12-22, and I tried switching between MES and ES instruments in both old and new contracts. Can someone tell me what the hell is going on? It really annoys me as I have limited time when I can practice/learn and when I have time for it, it dose that. I don't have any third party apps installed etc. I'm really starting to loose my passions with it. Hope someone here can help
Best Regards
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