Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Workspace does not load data

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Workspace does not load data

    I have a workspace which I believe is not overly complex (4 different symbols, 2 footprint and an 10 candle charts as tabs, a few indicators) which does not load continuum and forex data anymore. When I disconnect the data connections and reconnect only one of the two, it does not work.

    What I have to do is to load a new chart in a new workspace which will load the data without problem.
    Then, I can open my workspace that did not load data before and the data will suddenly load. This happens the same on two differnt machines.

    What could be the issue here? I do not want to recreate a new workspace every few weeks.

    I am on the newest release on Ninjatrader.
    Last edited by chris07; 06-12-2022, 01:23 AM.

    #2
    Hello chris07,

    You mention you only reconnect 1 connection. Could it be the charts that don't load contain instruments that are not supported by the 1 connection that is reconnected?

    If this does not clarify the issue, please shut down NinjaTrader and navigate to the folder below.

    Documents-->NinjaTrader 8-->db folder.

    Delete the "cache" folder that is within the "db" folder.

    The db-->cache folder is used to quickly load data in charts, so the first time you load chart data after deleting the db-->cache folder, it will take a little longer to load than usual.

    Start NinjaTrader and check if charts load data as expected.
    JasonNinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by DanielTynera, Today, 01:14 AM
    0 responses
    2 views
    0 likes
    Last Post DanielTynera  
    Started by yertle, 04-18-2024, 08:38 AM
    9 responses
    40 views
    0 likes
    Last Post yertle
    by yertle
     
    Started by techgetgame, Yesterday, 11:42 PM
    0 responses
    10 views
    0 likes
    Last Post techgetgame  
    Started by sephichapdson, Yesterday, 11:36 PM
    0 responses
    2 views
    0 likes
    Last Post sephichapdson  
    Started by bortz, 11-06-2023, 08:04 AM
    47 responses
    1,615 views
    0 likes
    Last Post aligator  
    Working...
    X