Is anyone else having issues with their platform freezing? I thought maybe it was my computer not being able to handle multiple charts and instruments running but it freezes with just a single instrument and time frame. This was not an issue until I updated to the latest version. Should I just uninstall and reinstall?
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Hello cbentrikin,
Thank you very much for your post.
I would like to take a closer look at your platform's log & trace files, as they should indicate why you are experiencing these errors. Could you forward these files to us?
You can do this by clicking on Help > Email Support.
Please also leave the following note in your email, as this allows us to associate it with this post: ATTN Manfred 3623572
I look forward to your email!
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