Is anyone else having issues with their platform freezing? I thought maybe it was my computer not being able to handle multiple charts and instruments running but it freezes with just a single instrument and time frame. This was not an issue until I updated to the latest version. Should I just uninstall and reinstall?
-
Hello cbentrikin,
Thank you very much for your post.
I would like to take a closer look at your platform's log & trace files, as they should indicate why you are experiencing these errors. Could you forward these files to us?
You can do this by clicking on Help > Email Support.
Please also leave the following note in your email, as this allows us to associate it with this post: ATTN Manfred 3623572
I look forward to your email!
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
0 responses
167 views
0 likes
|
by CaptainJack
05-29-2026, 05:09 AM
|
|||
|
0 responses
88 views
0 likes
|
by CaptainJack
05-29-2026, 12:02 AM
|
|||
|
0 responses
128 views
0 likes
|
by charlesugo_1
05-26-2026, 05:03 PM
|
|||
|
1 response
208 views
0 likes
|
|
|||
|
0 responses
185 views
0 likes
|
by CarlTrading
05-11-2026, 05:56 AM
|
Comment