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NinjaTrader
Ninja Trader won't stay connected
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Ninja Trader won't stay connected
I am having a difficult time connecting to my data feed, it stays green until the church load and then it goes red and says lost connection, this is across multiple accounts so I don't think it's a settings issue, any ideas? I started having this issue after updating ninja Trader and Windows 10.Tags: None
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Hello Net_Trader,
Thank you for your note.
Please send me your log and trace files so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please reference the following ticket number in the body of the email: "Forum request : 3611931"
Thank you we'll await those files.
Heath R.NinjaTrader Customer Service
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