After update platform freezes when I edit drawings

[Auchlow]

I just updated to the newest version this morning and every 3rd or 4th time I edit a drawing - change line colors, opacity levels etc - it completely freezes and I have to reboot. Anything I can do about this issue?

Thanks

[NinjaTrader_Zachary]

Hello Auchlow,

Thank you for your post.

Does this behavior ever occur when you run the platform in Safe Mode? As a test, please launch in Safe Mode and test for the behavior.

Safe Mode will prevent NinjaTrader from:

• Loading workspaces.
• Connecting on start-up.
• Loading custom assemblies.
• Getting instrument updates from the server.

To enable safe mode, please use the following steps:

• Exit NinjaTrader.
• Hold the CONTROL key and double click the NinjaTrader icon.
• Keep the CONTROL key held down until you see the Control Center.
• You can verify you are in safe mode by going to Help -> About.

Once you have opened the platform in safe mode:

• Reconnect to your data provider from the 'Connections' menu
• Please open a new chart with no custom bar types/indicators/templates and test for issues by adding various drawing objects and attempting to edit them.
  • Please note this will not delete your workspace however the new blank workspace will be named Untitled. If you have a workspace already named "Untitled," however, you will not want to save the workspace when exiting NinjaTrader, otherwise, it will overwrite it.

I look forward to your response.