My brokerage connection is missing

[chadnash]

Hello! My problem seems similar to this discussion so I wanted to ask it here...

I have both a multi broker lifetime license and also vendor license... But, I couldn't find where to download the latest version of NinjaTrader except through my live account with you guys...

So with new PC, I downloaded this version which is the only version I could find to download. I was not able to enter any license key and now I cannot configure any new connections on this environment. How can I fix this? I need to add many connections, and also add things like the vendor licensing component etc... For now, I would love to just be able to be in control of my connections, when I go to connections I have no access to control multiple connections I have with Interactive Brokers, TD Ameritrade, etc...

Thanks,


-Chad

[NinjaTrader_Jesse]

Hello chadnash,

The download location for the platform is now in the client portal, that is the account.ninjatrader.com site. You no longer need to enter a license in the platform, that is also controlled in the account portal. If you need to set up a connection that is not listed you can enable the multi provider mode: https://ninjatrader.com/support/help...eralProperties

[chadnash]

Hello! That link does not work.

-Chad

[NinjaTrader_Jesse]

Hello chadnash,

I tried clicking the link and see it is working, you can alternatively get to the help guide by visiting https://ninjatrader.com/support/helpGuides/nt8/

In the help guide you can use the left side menu to get to the Configuration -> Options -> General to get to the linked page.

The multi provider mode is in the Tools -> Options -> General menu