Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Screen Flickers(Like Blinking) when I have to charts open side by side
Collapse
X
-
Screen Flickers(Like Blinking) when I have to charts open side by side
This problem ONLY happens with Ninja Trader 8(The platform that I've always used). I just started having this problem about 2 weeks ago. When it keeps flickering my computer slows down, mouse freezes up. I trade on a gaming laptop. (MSI GS63 Stealth). I checked my memory in task manager, and it doesn't go above 40%. I sometimes get a LOT of error messages and have to End Task to close Ninja Trader. If I have 1 chart Maximized/Full Screen, the problem eventually goes away. Is anyone else having these symptoms? Does anyone one know how to fix this. I didn't use to have this problem.Tags: None
-
Hello jamestrader21x,
Thank you for your post.
Please send me your log and trace files so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please reference the following ticket number in the body of the email: 3540947 ATTN Spencer F.
Spencer F.NinjaTrader Customer Service
-
-
Hello jamestrader21x,
Thank you for your note.
I replied directly to the new ticket created when you sent your files in.
Please check your Spam/Junk Folder as it may have gotten placed there.
I have also resent my reply as well to ensure you received it.Spencer F.NinjaTrader Customer Service
Comment
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by kujista, Today, 06:23 AM
|
4 responses
14 views
0 likes
|
Last Post Today, 09:55 AM | ||
Started by traderqz, Yesterday, 09:06 AM
|
2 responses
15 views
0 likes
|
Last Post
by traderqz
Today, 09:48 AM
|
||
Started by traderqz, Today, 12:06 AM
|
3 responses
6 views
0 likes
|
Last Post Today, 09:41 AM | ||
Started by RideMe, 04-07-2024, 04:54 PM
|
5 responses
28 views
0 likes
|
Last Post Today, 08:48 AM | ||
Started by f.saeidi, Today, 08:13 AM
|
1 response
8 views
0 likes
|
Last Post Today, 08:47 AM |
Comment