Screen Flickers(Like Blinking) when I have to charts open side by side

[jamestrader21x]

This problem ONLY happens with Ninja Trader 8(The platform that I've always used). I just started having this problem about 2 weeks ago. When it keeps flickering my computer slows down, mouse freezes up. I trade on a gaming laptop. (MSI GS63 Stealth). I checked my memory in task manager, and it doesn't go above 40%. I sometimes get a LOT of error messages and have to End Task to close Ninja Trader. If I have 1 chart Maximized/Full Screen, the problem eventually goes away. Is anyone else having these symptoms? Does anyone one know how to fix this. I didn't use to have this problem.

[NinjaTrader_Spencer]

Hello jamestrader21x,

Thank you for your post.

Please send me your log and trace files so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: 3540947 ATTN Spencer F.

[jamestrader21x]

I sent the email with the trace files. Were you able to locate the problem?

[NinjaTrader_Spencer]

Hello jamestrader21x,

Thank you for your note.

I replied directly to the new ticket created when you sent your files in.

Please check your Spam/Junk Folder as it may have gotten placed there.

I have also resent my reply as well to ensure you received it.