Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Available Connections: Missing NinjaTrader Continuum option
Collapse
X
-
Available Connections: Missing NinjaTrader Continuum option
Hi, so I just downloaded NT8. I signed up for the free live market data for futures, but when I go to try to connect, there is no NT Continuum option. Not sure now to proceed. The version that I am using is 8.0.24.3 64-bit. Thanks for any assistance that you are able to give me.Tags: None
-
Hello,
Thanks for your post.
It sounds like you're experiencing some general network connectivity issues preventing you from accessing the license servers..
The first thing I would recommend doing is shutting down NinjaTrader and restarting your modem/router.
If you have an antivirus/firewall installed you will want to add NinjaTrader to its exceptions list.
Using a hard wired Ethernet connection rather than WiFi can also provide a much higher quality connection.
To resolve general network connectivity issues, I recommend the following steps (test for the issue after each step):- Restart NinjaTrader
- Restart your modem and (if applicable) router
- Restart your PC
- Clear your DNS
- Open the Command Prompt
- In the command prompt, run this command: ipconfig /flushdns
- If you are not already and the option is available to you, connect to the internet using an ethernet cable. Wireless connections are significantly more unreliable.
- Ensure exceptions have been added into any firewall/antivirus/backup programs for the Documents > "NinjaTrader 8" folder.
- Ensure that your computer is not turning off your Network Adapter to conserve power:
- Right-click on your Start button
- Select 'Device Manager'
- Expand 'Network Adapters'
- Right-click on your Network Adapter and select Properties > Power Management
- Uncheck 'Allow the computer to turn off this device to save power' option
- Click 'OK' to save the changes
- Do this for all Network Adapters
- If the above steps do not help, contact your ISP and let them know you are experiencing a highly unstable connection. An issue of connectivity may exist on their end.
Please let us know if we may be of further assistance.
Marco G.NinjaTrader Customer Service
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by Padan, Today, 02:02 AM
|
3 responses
11 views
0 likes
|
Last Post Today, 08:54 AM | ||
Started by Tim-c, Today, 08:36 AM
|
1 response
3 views
0 likes
|
Last Post Today, 08:45 AM | ||
Started by goodknight777, Today, 08:43 AM
|
0 responses
2 views
0 likes
|
Last Post Today, 08:43 AM | ||
Started by martini, Yesterday, 04:45 PM
|
3 responses
28 views
0 likes
|
Last Post Today, 08:38 AM | ||
Started by Mestor, Today, 03:15 AM
|
2 responses
10 views
0 likes
|
Last Post
by Mestor
Today, 08:36 AM
|
Comment