I have recently opened a live account but I am not receiving any live data. I already rolled over the future contracts. When I right click and select "Reload All Historical Data", it updates the price but that's all, no live data. I also know I am connected, I have a green. best mouse for apex legend
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Hello hayleeabb,
Please send me your log and trace files so that I may investigate.
You can do this by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please reference the following ticket number in the body of the email: Att Jason, 3103728
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