Error Message when loaded new chart on new tab

[Learner Trader]

Hi
Please could you advise me?
I am getting this error now.
The only thing I have done is to add another chart on a new tab
Thanks

[NinjaTrader_JustinD]

Hello Learner Trader,

Thank you for using NinjaTrader.


Please write into PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.

You may follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.

• Open your NinjaTrader folder under Documents.
• Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you may delete these compressed folders.

Thank you in advance. I look forward to assisting you further.

[Learner Trader]

Hi Justin
Please find attached the Log zip folder. For the Trace folder I am getting Max PHP size exceeded. Please advise
Thanks

[NinjaTrader_JustinD]

Hello Learner Trader,

Thank you for your response.


Please follow the original directions to send these directly to our Platform Support email with a link to this forum post. Be sure to never upload these files to a public forum as they contain personal information. Here are the original directions to send them directly to our team, for your reference.

"Please write into PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.

You may follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.

• Open your NinjaTrader folder under Documents.
• Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you may delete these compressed folders.

Thank you in advance. I look forward to assisting you further. "

[Learner Trader]

ok I will email you now
Also it just crashed as well