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    Market data not updating

    My market data on my charts and superDOM is not updating. I get the message on my logs that says "Market Data failed for 'ZB 03-21' : 'get_order_book error : 13'. Any assistance would be appreciated.

    #2
    Hello bobbyd123,

    Thank you for your post.

    This message is related to data entablements on your Rithmic based account, typically level 2 data or Market Depth.

    I would recommend reaching out to your Broker directly to ensure you have the correct data entablements applied to your account for the instruments you are attempting to view.

    Spencer F.NinjaTrader Customer Service

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