Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Market data not updating

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Market data not updating

    My market data on my charts and superDOM is not updating. I get the message on my logs that says "Market Data failed for 'ZB 03-21' : 'get_order_book error : 13'. Any assistance would be appreciated.

    #2
    Hello bobbyd123,

    Thank you for your post.

    This message is related to data entablements on your Rithmic based account, typically level 2 data or Market Depth.

    I would recommend reaching out to your Broker directly to ensure you have the correct data entablements applied to your account for the instruments you are attempting to view.

    Spencer F.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by argusthome, 03-08-2026, 10:06 AM
    0 responses
    95 views
    0 likes
    Last Post argusthome  
    Started by NabilKhattabi, 03-06-2026, 11:18 AM
    0 responses
    50 views
    0 likes
    Last Post NabilKhattabi  
    Started by Deep42, 03-06-2026, 12:28 AM
    0 responses
    31 views
    0 likes
    Last Post Deep42
    by Deep42
     
    Started by TheRealMorford, 03-05-2026, 06:15 PM
    0 responses
    36 views
    0 likes
    Last Post TheRealMorford  
    Started by Mindset, 02-28-2026, 06:16 AM
    0 responses
    72 views
    0 likes
    Last Post Mindset
    by Mindset
     
    Working...
    X