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Changing the default Chart

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    Changing the default Chart

    When in the "Executions" tab, and right clicking on an action there is an option to open a chart. When I do, my chart looks messed up and I want to change in. Here is a picture of the chart that opens currently.
    How can I change this default chart settings? I have attempted to do so from within the data series window as well as changing the default minute candlestick setting but nothing changes this chart.
    When I open a "New Chart", a chart comes up the way I want it (colors of the candlesticks), but not by right clicking in the Executions window.

    #2
    Hello Newtrader101,

    Thank you for your post.

    When you open a new chart window through the control center does your chart appear the same way? Do you have a DEFAULT template selected in the template drop down of the data series window?

    Thank you I'll await your reply.

    Comment


      #3
      No, when opening a new chart through the control center my chart does not appear the same way. Yes the DEFAULT template is selected in the drop down of the data series list.

      Comment


        #4
        Hello Newtrader101,

        Thank you for your reply.

        So that i can assist you please send a message into platform Support through the application by going to Help > Email Support.
        Please make sure Log and trace files option is checked (this is included by default)

        Additionally please include the text "Attn Heath Forum 2637176" in the subject line.

        Thank you I'll await your message.

        Comment


          #5
          Ok- Thank you. Email sent.

          Comment

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