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Hello Niborlis,
Thank you for writing in.
In short, yes this is normal for NinjaTrader Support to ask for your account information. Even if you are not a NinjaTrader Brokerage client.
This is because we test your account information for the ability to connect, the ability to load data, etc.
Please let me know if I could be of any further assistance.
Latest Posts
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Started by CarlTrading, 05-11-2026, 05:56 AM
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by CarlTrading
05-11-2026, 05:56 AM
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Started by CarlTrading, 05-10-2026, 08:12 PM
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by CarlTrading
05-10-2026, 08:12 PM
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Started by Hwop38, 05-04-2026, 07:02 PM
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by Hwop38
05-04-2026, 07:02 PM
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Started by CaptainJack, 04-24-2026, 11:07 PM
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335 views
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by CaptainJack
04-24-2026, 11:07 PM
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Started by Mindset, 04-21-2026, 06:46 AM
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260 views
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Last Post
by Mindset
04-21-2026, 06:46 AM
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