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Hello Niborlis,
Thank you for writing in.
In short, yes this is normal for NinjaTrader Support to ask for your account information. Even if you are not a NinjaTrader Brokerage client.
This is because we test your account information for the ability to connect, the ability to load data, etc.
Please let me know if I could be of any further assistance.
Latest Posts
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Started by CaptainJack, 05-29-2026, 05:09 AM
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by CaptainJack
05-29-2026, 05:09 AM
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Started by CaptainJack, 05-29-2026, 12:02 AM
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by CaptainJack
05-29-2026, 12:02 AM
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Started by charlesugo_1, 05-26-2026, 05:03 PM
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by charlesugo_1
05-26-2026, 05:03 PM
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Started by DannyP96, 05-18-2026, 02:38 PM
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Started by CarlTrading, 05-11-2026, 05:56 AM
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by CarlTrading
05-11-2026, 05:56 AM
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