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Hello Niborlis,
Thank you for writing in.
In short, yes this is normal for NinjaTrader Support to ask for your account information. Even if you are not a NinjaTrader Brokerage client.
This is because we test your account information for the ability to connect, the ability to load data, etc.
Please let me know if I could be of any further assistance.
Latest Posts
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Started by CarlTrading, Yesterday, 11:51 AM
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by CarlTrading
Yesterday, 11:51 AM
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Started by CarlTrading, Yesterday, 11:48 AM
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by CarlTrading
Yesterday, 11:48 AM
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Started by CaptainJack, 03-25-2026, 09:53 PM
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by CaptainJack
03-25-2026, 09:53 PM
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Started by CaptainJack, 03-25-2026, 09:51 PM
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by CaptainJack
03-25-2026, 09:51 PM
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Started by Mindset, 03-23-2026, 11:13 AM
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20 views
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Last Post
by Mindset
03-23-2026, 11:13 AM
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