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Hello Niborlis,
Thank you for writing in.
In short, yes this is normal for NinjaTrader Support to ask for your account information. Even if you are not a NinjaTrader Brokerage client.
This is because we test your account information for the ability to connect, the ability to load data, etc.
Please let me know if I could be of any further assistance.
Latest Posts
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Started by cmoran13, 04-16-2026, 01:02 PM
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by cmoran13
04-16-2026, 01:02 PM
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Started by PaulMohn, 04-10-2026, 11:11 AM
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by PaulMohn
04-10-2026, 11:11 AM
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Started by CarlTrading, 03-31-2026, 09:41 PM
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Started by CarlTrading, 04-01-2026, 02:41 AM
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by CarlTrading
04-01-2026, 02:41 AM
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Started by CaptainJack, 03-31-2026, 11:44 PM
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165 views
2 likes
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by CaptainJack
03-31-2026, 11:44 PM
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