Workspace Not Saving

[habibalex]

Occasionally my workspace does not save. Today it didn't save and now all of my horizontal lines have disappeared. I tried loading an older workspace but they are still not appearing.
1. I don't see any errors saving the workspace in my logs
2. How do I get back all my horizontal lines from the recovery workspace?

[NinjaTrader_ChrisSch]

Hello habibalex,

Thank you for your note.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S
2564460" in the subject line so I may investigate this matter further.

• Open your NinjaTrader folder under Documents.
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

I look forward to your reply.